Quality Improvement Beyond Compliance

We collaborate with you to identify opportunities for growth and increased efficiency, while assessing your unique challenges to uncover key opportunities for impactful change. We customize our services to align with your needs and goals, fostering lasting and meaningful development. We expertly craft tailored strategies precisely aligned with your unique needs to cultivate effective results. Our solutions create a foundation for sustainable growth that seamlessly integrates with your existing workflows ensuring minimal disruption and maximum efficiency.

IQ: Improving Quality. Smart Choice.

APPRECOTS (Applied Research Consultants) helps service and care organizations improve lives. Our experienced, multi-disciplinary team combines investigation, data, and collaboration to translate behavioral science into effective services. Click on each of the circles below to learn more about APPRECOTS’ process and how we transform your outcomes.

Evaluation
Innovation
Implementation

Our Approach and Focus

Focus Groups

We ask insightful questions, document participant feedback, and create easy-to-digest reports. Get real feedback from your audiences in order to better understand expectations, identify needs, and drive outcomes.

Grant Evaluation

We provide thorough assessments to ensure alignment with funding criteria and strategic goals. Our evaluations offer clear, actionable feedback to enhance your work and maximize your chances of successful funding.

Survey Design

We craft well-structured surveys that elicit valuable and accurate data, ensuring comprehensive coverage of your research questions. Our tailored survey designs help you gain meaningful insights and make informed decisions based on reliable respondent feedback.

Community Research

Our approach ensures that research is collaborative and developed with the community it aims to benefit, providing a balanced and inclusive perspective. Your data is guaranteed to be both impactful and ethically sound.

Data Analysis

We utilize advanced analytical tools and techniques to examine your data, and bring it to life with actionable insights and clear data visualizations. Our analysis helps you make informed decisions, identify trends, and optimize your workflow.

Program Evaluation

We help you capture and measure what’s important, and provide recommendations on what you should do next. Gain insight into what needs you have, as well as what strengths you can leverage.

Clinical Measurement Tools

We offer training, implementation support, and data analysis for a variety of healthcare and professional assessment tools, including ANSA, CANS, CAFAS, PECFAS, DECA, MICA, and more.

Evidence-Based Practices

Our focus on evidence-based practices and attention to data allows us to assist you with identifying and implementing services that withstand critical scrutiny. We provide objective evidence of clinical outcomes to evaluate effectiveness.

Workforce Development

We work closely with you to develop appropriate training topics and methods, customized for your team and your goals. Our experienced and engaging trainers offer facilitation in online, on-site, and train-the-trainer formats.

What Our Clients Have to Say

  • The Saginaw County Community Mental Health Authority has been a satisfied customer of APPRECOTS since 2014. Heidi Wale and the talented staff at APPRECOTS deliver quality research and analysis that turns data into actionable information. Their deliverables are designed in formats tailored to meet the needs of your audiences whether they be front facing service delivery staff, middle managers, senior administrators, or governing board members. I would recommend this firm without reservation. You will not be disappointed.

    Sandra M. Lindsey , CEO
    Saginaw County Community Mental Health Authority

  • Heidi and Sam provided an excellent training on positive behavioral supports for our clinical staff. They kept staff engaged throughout the training, weaving in active teach activities that helped staff apply the concepts and skills they were learning. It was awesome to see staff having “ah ha moments” and to hear staff sharing that they felt more confident in implementing positive behavior supports due to the training. This was the best training we provided to staff all year – staff were already using the tools they learned the very next day after the training.

    Sarah Bowman, Clinical Director
    Gratiot Integrated Health Network

  • APPRECOTS created a training plan that met the needs of our organization educationally and fiscally. From the number of days and participants to department focused exercises.  APPRECOTS' flexibility within the curriculum was beneficial and set their training separate from others.

    Laura Marentette
    Program Director of Health Services

  • We had a very positive experience working with Heidi from start to finish. Coordination was seamless, and communication was consistently responsive and flexible, ensuring the training met our organizational needs. Participants highlighted the ease of registration and appreciated receiving materials in advance, as well as the option to attend virtually. The workshop content was described as detailed, engaging, and highly informative, offering a strong refresher on key concepts and an in-depth review the CAFAS measure. Attendees valued the knowledgeable instruction, practical group activities, and creative presentation of material, noting that the training enhanced their understanding and confidence in applying the information effectively in practice. Overall, the workshop was well-organized, thoughtfully delivered, and genuinely impactful.

    Jenna Passi
    Manager of Quality Assurance

  • The team delivered a 7-month cohort-style Motivational Interviewing training for workforce and financial coaches from community partner organizations throughout Detroit and United Way for Southeastern Michigan staff. Participants found the training to be engaging, informative, and useful in their day-to-day work. The trainers were professional, flexible, and did a great job adjusting the session to meet the needs and experience level of our cohort. They were also responsive and always willing to answer questions or provide additional support. It was a great experience, and I would recommend this training to other organizations looking to provide professional development opportunities for their teams.

    NaTosha Murry
    Associate Director, Economic Mobility Initiatives

  • Working with APPRECOTS has helped the Michigan Conference UCC to build, implement, reflect and revise our grant project through Lilly Endowment Inc. The team at APPRECOTS has supported us every step of the way, and we are especially grateful for the systems and wisdom that APPRECOTS have shared with us. Their expertise with data collection, review and summary are strengthening our work in so many ways.

    Jennifer Ringgold
    Michigan Conference United Church of Christ
    Director of Faith Formation